Good PR is very much a journey. Client and consultant
have to work together to identify and agree the
various elements that make up the route of the
journey and the consultant then has to drive the
programme. The following
has been created in order to showcase an approach
- just how Pervasive PR might expect to work
with a client. This would also act as an outline
agenda for an exploratory or PR kickoff meeting
- a discussion document to achieve some consensus
as to priorities, focus and timelines. Following
this, a full timetable with specific activity
and content would be established and agreed.
1. Where
are we now?
Upon appointment, the first undertaking would
be to rapidly ‘audit’ the current
scenario in order to establish a ‘route
map’. For instance:
•
What and where is your organisation now, what
does it stand for and what is it involved with?
•
What are the current external and internal perceptions?
•
What has PR success looked like previously?
2. Where
do we want to be?
How do you wish to be seen? A single minded,
measurable and realistic objective is a pre-requisite
for success. Understand the overall ‘commercial’
objectives and ensure that PR supports those
ambitions.
3. Who do
we need to talk to?
All too often PR consultancies will spend significant
time and money debating the nuances and minutia
of specific target audiences and how best to
reach out to them. However, more often than
not, you are more than aware of who you need
to reach so the ‘who do we need to talk
to’ should become a simple case of which
media and other ‘channels’ do we
wish to target in order to reach them?
4. When
will we communicate with them?
Key to establishing a higher media profile is
building momentum and continuity. Establishing
a regular dialogue and flow of information will
build expectation, demand and results.
5. What
are we going to do to get there?
The $6m question. Pervasive PR will work with
you to establish just what ‘collateral’
or potential PR and marketing communications
ammunition exists or can be quickly and easily
created.
The days of simply mass mailing
generic press releases and hoping for coverage
have past. Every single target journalist/media
has to be handled individually and each story
best crafted to suit each particular opportunity.
Following an exploratory meeting, we will be
in the position to agree key focus areas/topics
or issues. Once we’ve agreed the focus,
we can discuss specific content to support that
focus and can start to draw up a more detailed
programme with content, timings and actions.
6. How will
we know we’ve arrived?
Above and beyond PR consultancy talk of perceptions,
awareness levels and the like, most clients
are pretty clear about what it wants to achieve
from its investment in PR. However, we are happy
to sit down with our clients at the outset and
agree and set expectations with regard to what
the client wants to achieve and where it wants
the journey to take it. Pervasive PR will then
fully commit its resources and experience to
the task at hand.
7. How much
will the journey cost?
Less than you might think.
Following our appointment and once we have agreed
specific activities, focus and timelines, Pervasive
PR will provide detailed cost breakdowns for
your PR and marketing communications programme.
Finally, unlike most consultancies, Pervasive
PR does not make a charge for routine ‘expenses’.
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